Shipping Information:

We offer FREE GROUND SHIPPING for orders over $50.00, for addresses in the continental United States. For orders that are less than $49.99, there will be a $5.00 flat rate shipping and handling fee. We ship fast, and we can usually get orders shipped out within 24-48 hours on regular business days, when the mail is running. If it looks like it will be longer that then we will email you to let you know. If a product is out-of-stock, we will let you know that it will take a little longer to get to you. We prefer to use the U.S. Postal Service as our main shipper. We will occasionally use UPS for larger or heavier packages. Our shipping rates are fair. We do not overcharge for shipping. Next business day costs a flat rate of $25.00 (within the continental United States, for orders placed before noon CST Monday through Friday.)

Refund, Returns and Cancellation Policies:

If you are not completely satisfied with any item, you may return it within 30 days of receipt for exchange or refund, excluding shipping charges. The item must be in perfect condition with the original tags attached. You MUST have the original box and packaging. Worn or altered items cannot be returned. Because of health and hygiene issues, lingerie outfits that include panties may not be returned under any circumstances. If the original packaging or box has been opened, or it is broken, we can only accept it as an exchange. Please copy your original invoice and include it with your return, with the reason for your return written on the invoice. Please ship the items with the invoice via UPS or USPS Priority or First Class Insured with a tracking number to: Boudoir Soirées Attn: Returns P.O. Box 41172 Mobile, AL 36640-1172

Please Note: No returns or exchanges after 30 days. Merchandise shipped to Boudoir Soirées after the 30-day period will be refused. Boudoir Soirées reserves the right to refuse merchandise returns showing evidence of wear. Any merchandise returned not in original condition will be sent back to the purchaser C.O.D. No replacement merchandise will be shipped until original merchandise is received and inspected. If you have questions regarding a return or exchange, please contact us by phone at 251.441.0017 or email donna@boudoirsoirees.com. We will be happy to help you. Thank you for your cooperation! An order cancellation is allowed only before the item is shipped.

Frequently Asked Questions:

1. How do you pronounce "Boudoir Soirées"? First, let me tell you what it means. It is French for "Bedroom Parties." The correct pronunciation is "Boo-dwa Swa-rays." Give it a try out loud! It is fun to say.

2. What sets Boudoir Soirées apart from the competition? We are proud to offer the highest quality products to you, because we know that you expect the best. We do not sell low quality products! You will receive personal customized client service, and only the most professional romantic party planning expertise. You are appreciated and treated well. Boudoir Soirées permits LADIES ONLY to be present at our parties. Couples parties or men-only parties are simply not allowed. Our products are in stock and ready for purchase at every party. This includes the beautiful lingerie! You do not have to worry about catalog ordering, unless it is something special just for you, that we do not already have in our regular inventory. Our parties are more fun! We have more laughs, and we provide an environment that makes most everyone feel comfortable and relaxed. We do not embarrass anyone, most of all, ourselves! We are independently owned by a woman, for women just like you. We would not sell anything to you that we would not wear or use ourselves. This keeps us abreast of all the latest trends in the romantic products industry, and lets us move quickly on what's hot, and what's not. Our access to the best suppliers in North America is unparalleled. We can get you just about anything that you can imagine, as it relates to our romantic product line. Do you have a special interest or fetish? Let us know. Chances are we can find it for you. In addition, our romantic gift baskets are wonderful.

3. How do I place an order? We do orders by phone, mail, email, private appointment, private parties, or Web Store. We encourage you to order at our Web Store www.boudoirsoirees.com and click on the Shoppe link. You may call in your order by telephone to 251.441.0017. You may email your order to donna@boudoirsoirees.com. You can mail in your order. You may provide your credit card or debit card information, or mail a personal check with a copy of your identification to: Boudoir Soirées Attn: Orders P.O. Box 41172 Mobile, AL 36640-1172 Once your check has cleared, we will then ship your merchandise. If there is a romantic product that you are interested in purchasing but is not included on our order form or on our website, we can probably get it for you! Call us at 251.441.0017, or email us.

4. What about shipping & handling? We offer FREE GROUND SHIPPING for orders over $50.00, for addresses in the continental United States. For orders that are less than $49.99, there will be a $5.00 flat rate shipping and handling fee. We ship fast, and we can usually get orders shipped out within 24-48 hours on regular business days, when the mail is running. If it looks like it will be longer that then we will email you to let you know. If a product is out-of-stock, we will let you know that it will take a little longer to get to you. We prefer to use the U.S. Postal Service as our main shipper. We will occasionally use UPS for larger or heavier packages. Our shipping rates are fair. We do not overcharge for shipping. Next business day costs a flat rate of $25.00 (within the continental United States, for orders placed before noon CST Monday through Friday.)

5. What about returns and exchanges? If you are not completely satisfied with any item, you may return it within 30 days of receipt for exchange or refund, excluding shipping charges. The item must be in perfect condition with the original tags attached. You MUST have the original box and packaging. Worn or altered items cannot be returned. Because of health and hygiene issues, lingerie outfits that include panties may not be returned under any circumstances. If the original packaging or box has been opened, or it is broken, we can only accept it as an exchange. Please copy your original invoice and include it with your return, with the reason for your return written on the invoice. Please ship the items with the invoice via UPS or USPS Priority or First Class Insured with a tracking number to: Boudoir Soirées Attn: Returns P.O. Box 41172 Mobile, AL 36640-1172

Please Note: No returns or exchanges after 30 days. Merchandise shipped to Boudoir Soirées after the 30-day period will be refused. Boudoir Soirées reserves the right to refuse merchandise returns showing evidence of wear. Any merchandise returned not in original condition will be sent back to the purchaser C.O.D. No replacement merchandise will be shipped until original merchandise is received and inspected. If you have questions regarding a return or exchange, please contact us by phone at 251.441.0017 or email donna@boudoirsoirees.com. We will be happy to help you. Thank you for your cooperation! An order cancellation is allowed only before the item is shipped.

6. Do I have to pay sales tax? Alabama residents need to add 9% sales tax to their orders. Orders shipped outside the state of Alabama are not taxable at this time.

7. How do I send a gift? When filling out the order information, you can choose to ship your order to any address and include a personal message. We also have gift certificates available for purchase. We will be happy to send you one.

8. What is the quality level of your products? Boudoir Soirées is focused on providing the best quality products. We want you to be happy. We want you to buy from us again and again. We try very hard to give you more than you expect. We know that you deserve and expect only the best! We only purchase what we would wear or use ourselves. This ensures that you can expect a superior collection.

9. Do you have a printed catalog you can mail to me? Sorry, no, we do not have printed catalogs. We have a nice online catalog. We sincerely appreciate your support, and we hope that you will continue to visit our web site as we continue to bring you new and exciting merchandise combined with a positive shopping experience.

10. What is the Boudoir Soirées privacy policy? Is my personal information safe? Boudoir Soirées exercises the utmost discretion in guarding the privacy of our special clients. All transactions are strictly confidential. Your credit card information, as is any personal information you provide to us, is confidential. We never, ever sell or share our client information. We do not share any personal information with third parties, unless required by law. A personal consultation with the Romance Consultant is provided to each party guest, and product purchases are made privately in a separate room. Most products are kept in stock, so guests can take items they purchase home with them after the party. Other products may be specially ordered and are shipped directly to the purchaser in an unmarked package.

11. How much does it cost to do a home party? It depends on where you want to have the party. If you want to have the party in Mobile County or Baldwin County of Alabama and Jackson County of Mississippi, then the party setup fee is $25. If you want to have the party outside of these areas, then there is a nominal setup fee that will be charged for the Romance Consultant's gas and driving time. If you have any questions, please call Boudoir Soirées at 251.441.0017.

12. Are there any extra fees for parties that are booked at the last minute? No.

13. Who can come to a Boudoir Soirée? Women over the age of 21 can come to a party. Boudoir Soirées are designed primarily FOR LADIES ONLY. Couples and men-only parties are not done. Children and pets are simply not allowed.

14. Under what heading can I find your Yellow Pages listing? Boudoir Soirées is listed primarily under the Mobile, Alabama, and Baldwin County, Alabama, metropolitan area Yellow Pages heading "Party Services." There may also be line listings for Boudoir Soirées under "Lingerie," and "Novelties." We are also listed in the White Pages as an alphabetical line listing under "B" for Boudoir Soirees.

15. Do you give away a FREE door prize at the home party? Yes.

16. Can we have a home party at a hotel room or hotel suite? Yes.

17. Who provides the refreshments at the Boudoir Soirée? You do. The host is in charge of providing refreshments to the party guests. We provide the entertainment and shopping.

18. What happens at a Boudoir Soirée? First, there is a fun and entertaining presentation by the Romance Consultant. During the presentation, she will tell some funny stories and show some romantic products. The presentation usually lasts about 30-45 minutes (but can be shortened or eliminated to accommodate any host's party schedule.) Next comes the drawing for the FREE DOOR PRIZE. After the drawing, then everyone can shop privately in a separate room, and they can leave with their purchases in a brown shopping bag. Only one or two guests may shop at a time. There is generally no ordering of products. Most of the products are in stock and ready for purchase at the party.

19. What forms of payment do you accept at Boudoir Soirées? We accept Cash, and all major Credit Cards, such as Visa, MasterCard, American Express, and Discover. We also accept money orders and certified bank checks. Sorry, no personal checks are accepted.

20. How many guests do I need to have my own Boudoir Soirée? There is a minimum of 10 guests required to have your own Boudoir Soirée. You should invite twice the number of required guests in order to guarantee the minimum number of guests will arrive for the party. For example, if you want 10 guests to arrive, you should invite 20 people. Some successful and proven ways to get the minimum of 10 required guests are: Co-host the party with another friend or two, so that you can join all your friends together for the party, Tell everyone you invite to bring a friend with them to the party, Ask everyone you invite to R.S.V.P. with a phone call. It is critical to call all your guests ahead of time to make sure that they are coming to your party. We require at least 10 party guests so that we can sell enough products to make it worth your while and earn lots of free merchandise credit. If less than 10 guests arrive at your party, we will still do your party, you still earn 5 percent free merchandise credit.

21. If I host a Boudoir Soirée, do I get FREE products? Yes! If a minimum of 10 guests arrives for the party, then the host will receive 10 percent of total party sales as a host incentive credit towards the merchandise of their choice. The merchandise credit may be split between multiple hosts, or it may also be transferred to anyone at the party. If there is a guest of honor, like a birthday person or a bride, the credit may be given to them at the sole discretion of the host. Remember: the more people you invite, the more we can sell, and the more FREE products for the host at the end of the party!

22. What is included in the complimentary host packet? Once your Boudoir Soirée is booked and reserved with the Romance Consultant, a complimentary host packet is mailed. Inside the manila envelope is a party planning folder, and the folder contents are: Confirmation Letter with the date, time, and address of your party; Brochure; Business Card; Party Planning Checklist; Product and Price Order Form; Free Sample Invitation that may be copied or color-copied; and a Policies and Procedures sheet with all the party details to remember. If envelopes are needed for the invitations, they may be purchased at any office supply store, and are marked "Invitation Envelopes." We recommend that you mail every invitation with a copy of the order form to every guest.

23. Do you have a cancellation or reschedule policy? At Boudoir Soirées, we are dedicated to providing impeccable decadence to our clients one party at a time and therefore we reserve your party time exclusively for you. We understand that occasionally unexpected circumstances arise that make it inconvenient or impossible for you to host your party at the scheduled time. However, we request that you notify us of any party cancellations as soon as possible. We always recommend rescheduling your party, rather than cancelling it. Boudoir Soirées reserves the right to cancel a scheduled engagement in the event of the Romance Consultant's unforeseen illness or emergency. In such rare cases, the Romance Consultant will make every reasonable effort to provide the client with as much advance notice as possible of the cancellation to mitigate inconvenience to the client. Further, clients will be provided with the opportunity to reschedule the event without having to pay an additional setup fee or, if no agreement as to date and time can be reached, the originally setup fee will be refunded.

24. When will the Romance Consultant arrive at the party site? Usually, the Romance Consultant arrives about 30 minutes prior to the party time to meet the host and set up the merchandise. Help with the unloading and loading is always appreciated, but is not required.

25. How can I check the order status? Just call or email us, and we will let you know as soon as possible.